Frequently Asked Questions
This Agreement was last modified on 18th June 2024
Looking for answers about refurbished laptops, warranty, delivery, or returns? Our FAQ page provides all the information you need before purchasing a refurbished device from F5Pro. Every product is tested, restored, and ready to use - giving you a reliable and eco-friendly alternative to buying new.
What does “refurbished” mean?
Refurbished devices are pre-owned products that have been professionally tested, repaired if needed, cleaned, and restored to full functionality. They are carefully inspected for both performance and appearance before being sold.
Are your products used?
Yes, most devices are ex-business or off-lease units, but they are fully tested and restored. Many look and function like new, offering excellent value at a lower price.
What condition are the devices in?
Devices may have minor signs of use, like light scratches, but all are fully operational and come with a warranty for peace of mind.
Do you ship internationally?
Yes, we ship across most EU countries. Delivery time depends on your location and selected shipping method.
How do I use a discount code?
You can enter your coupon code during checkout.
If valid, the discount will be applied automatically.
What warranty do you provide?
6-month warranty.
Why choose refurbished?
- Save money vs. buying new
- Reduce electronic waste
- Business-grade quality devices
- Fully tested and reliable
Is software included?
Most products come with a pre-installed operating system. If you prefer a device without software, you can request this during purchase.
What’s included in the box?
Each device comes with:
- Charger / power adapter
- Any essential cables
So you can start using your device immediately.
What payment methods do you accept?
We accept:
- Bank transfers
All payments are processed securely.
